Teltonika Remote Management System - an extensive introduction（日本語）
2020年4月1日水曜日 13:00:00 UTC
The Remote Management System by Teltonika Networks is one of the most useful tools when it comes to remote monitoring and management of our gateways, routers and devices connected to them.In this upcoming webinar we want to showcase main RMS functionalities and key advantages that significantly save time and operational costs for hundreds of Teltonika Networks partners who use RMS already.
SPEAKERS
Marius Navickas
Head of Operational Marketing Division（日本語）
Questions & Answers
Can we also set some max communication MB per device that we receive an alert when the limit is reached?（日本語）
Through RMS you can currently set an alert to be sent when certain data usage is reached, although you cannot currently set a mobile data limit. This feature will be added in the future once Multi-config functionality is expanded.
Can RMS be used for TRM devices?（日本語）
No, RMS cannot be used with TRM devices.
Does RMS support another devices apart from Teltonika to manage? Which ports we will have to open on the firewall so that RMS would able to reach the device?（日本語）
To access a non-Teltonika device you will only need to have an accessible web interface port (for most devices it is 80).
What others brand can connect to RMS?（日本語）
You can currently only connect Teltonika devices to RMS, though using the RMS access functionality you can remotely reach the WebUI of non-Teltonika devices that are connected to Teltonika devices.
What happens when internet connection interrupts when firmware update is in progress?（日本語）
If your connection gets interrupted while the firmware is being uploaded to the device, the upload will continue the next time the device connects to RMS. If it gets interrupted while the firmware is installing, the firmware will get installed without any issue.
When will approximately the RMS connect be available?（日本語）
Q3 or Q4.
How can you connect your own device to the RMS?（日本語）
Configuration, rules about using the backup SIM. Report about the consumption, let say SIM1 has a credit limit for 10GB and SIM2 has a limit or 5 GB.（日本語）
Currently, using the Multi-config functionality, you can set SIM switching rules for both SIM cards. Also using the Alerts system you can set up a warning when a certain data limit is reached. Though at the moment, you cannot set a data limit, but this will be implemented in the future when we expand the Multi-config functionality.
It is possible have multiple RMS Accounts managing the same Routers?（日本語）
Yes. One RMS company can have an unlimited amount of users. There are also multiple different roles, which can limit certain features.
Do you plan to release a virtual VPN service on top of RMS to access all devices connected to router LAN not only for HTTP/HTTPS traffic? If so, when is it scheduled?（日本語）
This type of functionality will be introduced with RMS Connect, which is planned to release Q3-Q4 2020.
How can I access a non Teltonika device via the RMS like showed in the demo?（日本語）
What kind of features will the RMS API contain after the first release?（日本語）
It will contain accessibility to all data collected from devices, as well as all exports available from RMS (backup configuration, event logs, troubleshoot).
How much data/megabytes logs generate per day? Also, can offline-logs be uploaded after an outage?（日本語）
How much data is generated and how often, is configurable through RMS, you are able to choose which parameters are sent to RMS. RMS does not gather data from offline devices.
Even though RMS doesn't need public IP of Teltonika for registration, but I think if we need port forward for a Teltonika device, internet provider will need to provide sim card's public IP address, right?（日本語）
Devices connect to a public network and only need to have an internet connection to connect to RMS. No public IP is needed.
Is there an API to interface RMS with other solutions?（日本語）
RMS API functionality will be introduced in April.
How much data does one router take (per month), when it communicates with RMS servers - roughly?（日本語）
By default, without changing how often information gets updated, RMS uses ~3.54 MB down / 8.44 MB up
There is the device map. Why don't I see all devices (in my case all of them RUT950), which are online in the device map. I can only see a subset of them - 11 of 14 online.（日本語）
Your carrier GSM towers may have not yet updated your device location. If the devices in question still do not show up on the map, you can individually set each device location.
Will there be a Teltonika MQTT protocol description available anytime soon?（日本語）
Contact your sales manager from Teltonika and we will send a protocol description.
If a PLC it is connected to a Teltonika router, it is possible to access it? Or it can access only other routers?（日本語）
If the PLC in question has a web interface, you can access it using RMS.
You mentioned that there is no need for public IP address. How?（日本語）
Devices connect to a public network and only need to have an internet connection to connect to RMS.
Any devices will work with RMS?（日本語）
Only Teltonika routers and gateways can be managed by RMS solution.
How do we configure non-Teltonika devices to appear in RMS web interface?（日本語）
At the moment you cannot configure non-Teltonika devices to appear in RMS device list.
Is it possible to run the RMS on a separate server? We plan to operate many Teltonika devices with our own APN without access to the Internet.（日本語）
Yes, RMS has a local version which can be run on a separate server.
How is the WebUI redirect configured? Is there an automatic detection of the local WebUI?（日本語）
Teltonika device WebUI is detected automatically, while non-Teltonika device web interfaces are found by the given port while setting up the RMS access rules.
Can we set RMS access link time limit to 'unlimited'?（日本語）
はい
When using multi-config, and devices are offline, will the selected actions be performed, when devices come back online? If yes, what is the timeout period?（日本語）
At the moment you cannot use multi-config on offline devices, though this will be implemented in the future.
Can you set a hard data cap (Eg. 200MB download per day)?（日本語）
In the future, you will be able to use Multi-config to set a mobile data cap for each device.
Is there any kind of automatic rollback in case you make a configuration mistake? Example - if you make a change that results in losing a connection between RMS and the device, will the device recognize that and load previous settings after some time?（日本語）
RMS does not currently have this functionality. Devices will keep trying to connect to RMS, though if the device does not have an internet connection, it will not connect to RMS.
Is it possible to set a permanent link in RMS to a non-Teltonika device?（日本語）
Yes.
For the devices Map, if the RUT does not have GPS or cannot get a location, does the Map locate using Cellular Location Technologies, CELLID, RSSI, Timings etc.?（日本語）
Yes.
What will happen if I am updating firmware of 100 devices and suddenly there is no power or no internet for 2-5 units?（日本語）
All offline devices will be updated when they connect again to the server.
Firmware update means to configure all devices from the beginning? So, if FW update will reset the devices to default?（日本語）
By default, if you update to a newer firmware version, all settings will remain unchanged, though updating to an older version will reset all settings.
Is there an API for RMS, to be able to configure/monitor the devices from external systems?（日本語）
In April we will introduce RMS API functionality.
The password manager, is it like password access management?（日本語）
Using the Password management functionality you can change passwords for selected devices to either a single password you type in or individually randomly generated passwords. You can also set password for all your devices using a CSV file.
Will the routers be able to get the unique/true MAC address of the device even if MAC address randomization is enabled?（日本語）
はい
How do I buy a license for RMS?（日本語）
Alert on e-mail?
Yes, you can get email alerts.
SMS/Email alert will come from SIM card of the router or from RMS web?（日本語）
SMS alerts will be sent from the router SIM card, Email alerts will be sent from RMS.
Device configuration: can we configure the SSID / Hotspot / LAN / or only 'MOBILE, SIM Management, SMS Limit'?（日本語）
In the future we will be expanding the Multi-config functionality to include your mentioned features, though at the moment you can only configure mobile settings.
For how many days license will be valid?（日本語）
Now it is called a credit, but validation will be the same – 30 days.
Is it possible to get remote access to the shell of the non Teltonika unit?（日本語）
Not at the moment, though this functionality will be available with RMS Connect.
Can reports be automated and sent to a specific e-mail?（日本語）
Yes.
Can we download system logs out of Teltonika devices (which work with RMS) by using RMS?（日本語）
Yes.
Let’s say I have PLC connected to one of the routers. And PLC is receiving some data from sensors. Can I see that data on RMS?（日本語）
Yes, if the data in question is sent via MQTT.
RMS requires credits for managing devices. Can I move credits applied on a device to another?（日本語）
No, once a credit is used it cannot be moved to another device. In other words, one credit is strictly for one device for one month
Can RMS check reports/logs for a specified time/day range e.g Monday thru Friday?（日本語）
Yes you can do that with RMS.
Any plan to support Teltonika's modems with RMS?（日本語）
We currently do not have this feature planned.
Can we collect some user data on RMS?（日本語）
We do not collect user data in RMS.
Can you forward any other protocols such as SSH or VNC viewer to access other devices behind the router?（日本語）
In the future will introduce the RMS connect functionality which will let you access SSH, VNC, RDP protocols.
Any plan to offer CoAP based protocol as alternative to MQTT?（日本語）
It is planned in the future.
Is the out of band management only available on Cisco ISR?（日本語）
It is available for other routers, not just Cisco.
Do you have plans for VPN in RMS?（日本語）
VPN functionality will be introduced with RMS Connect.
Will you have an option to see GPIO data from RUT955 or TRB141 in the future?（日本語）
You can already see GPIO data in RMS for all supported devices.
Can login screen be also “white labeled”?（日本語）
If by “white labeled” you mean re-branded to your company, then yes, you can purchase a re-branded RMS version.
So we can request RMS to use our company name as well as our client name, yes?（日本語）
Yes.
Can I write for example python script and use RS485 to work with my program, for example query for our device status and send server?（日本語）
You can do that with the RMS sensor functionality which will be introduced in the future.
Is the data accessible for different Business Intelligence systems, like Microsoft PowerBI?（日本語）
It is possible to send data from router to Microsoft IoT Hub. If it is possible to access Microsoft IoT Hub data from Microsoft PowerBI, you can access it that way.
Are the safety certificates available on your website?（日本語）
You can get a copy of our safety certificates by contacting your Teltonika sales manager.
Is the RMS local hardware also running on Azure?（日本語）
Yes.
How many devices can we connect to RMS?（日本語）
There is no limit to the amount of devices you can add to RMS.
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